General Support Questions

Please post general support questions in this area. Specific topics will be posted at a later time once we get a feel for the kinds of questions user are raising.

Product Launch!

I'm very pleased to announce the launch of Mandiant First Response! The marketing text and download link for the product are included below. I look forward to hearing about customer experiences with the product - thank you for checking in at our forums!

MANDIANT First Response is a free software solution for incident responders that provides an efficient toolkit for collecting and analyzing critical data following a suspected computer security event.

MANDIANT First Response provides the ability to remotely collect the volatile data that allows organizations to perform precision strike responses when an incident occurs. Information from file listings, system registries, running processes and services, event logs, and many other data sources can now be centrally gathered and rapidly reviewed to validate a computer security event.

The software is comprised of a deployable Agent that gathers relevant forensic data from target systems, and a centralized Console for command, control, and analysis functions. Data acquisitions can be performed locally or via a network connection, providing investigators with the necessary flexibility to conduct forensic operations in a variety of environments.

You can get MANDIANT First Response at www.download.com.